Privacy Policy

1

Introduction

This Privacy Policy ("Policy") is issued by 3star888 (hereinafter referred to as "3star888", "we", "us", or "our") and applies to all users ("you", "the User", "the Player") who access or register on the 3star888 platform, accessible at https://3star888.cam, including all associated mobile-optimised interfaces and services.

3star888 takes the privacy and security of your personal data seriously. This Policy sets out in clear terms the categories of personal data we collect, the purposes for which that data is processed, the legal bases upon which we rely, and the rights available to you as a data subject. It should be read in conjunction with our Terms & Conditions, which govern the overall relationship between you and 3star888.

By registering an account with 3star888 or by continuing to access the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing activities described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact our Customer Support team to arrange account closure.

Malaysian Users: While 3star888 operates under international licensing, we are committed to handling all user data responsibly and in accordance with internationally recognised data protection principles. Malaysian players retain the rights described in this Policy regardless of where our servers are located.

2

Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

"Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, phone number, date of birth, IP address, device identifiers, and financial account details.
"Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, deletion, or any combination thereof.
"Data Controller" means 3star888, the entity that determines the purposes and means of processing your Personal Data.
"Data Processor" means a third party that processes Personal Data on behalf of 3star888, subject to contractual data processing obligations.
"Consent" means a freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose.
"KYC" means Know Your Customer verification procedures, including identity verification, age verification, and payment method ownership confirmation.
"Cookies" means small text files stored on your device by the3star888 platform for the purposes described in Section 10of this Policy.

3

Data We Collect

3star888 collects the following categories of Personal Data from users of the platform:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government ID (e.g., Malaysian MyKad or passport)	KYC verification, age enforcement, legal compliance
Contact Data	Email address, phone number, residential address	Account communication, support, fraud prevention
Financial Data	Payment method details (e.g., Maybank2u, Touch 'n Go eWallet, DuitNow account references), transaction history	Deposits, withdrawals, AML compliance
Technical Data	IP address, browser type, device identifiers, session logs	Security monitoring, fraud detection, platform optimisation
Usage Data	Pages visited, games played, betting history, session duration	Responsible gambling monitoring, personalisation, analytics
Communications Data	Live chat transcripts, email correspondence, support tickets	Customer support quality, dispute resolution
Marketing Preferences	Opt-in/opt-out status, preferred communication channel	Promotional communications (with your consent)

4

How We Collect Your Data

3star888 collects Personal Data through the following channels:

4.1 Direct Collection

Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting Customer Support, or participating in a promotion. This includes all data entered into forms on the platform.

4.2 Automated Collection

Technical and usage data collected automatically when you access the platform, including your IP address, device type, browser version, session timestamps, and pages visited. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 10.

4.3 Third-Party Sources

Identity and age verification data may be supplemented or confirmed through regulated third-party KYC verification service providers. Payment data is processed through our payment partner integrations, including DuitNow, FPX, and e-wallet providers such as Touch 'n Go eWallet, Boost, and GrabPay. These processors operate under their own privacy policies and security standards.

5

Legal Basis for Processing

3star888 processes your Personal Data under the following legal bases, consistent with internationally recognised data protection principles:

Contractual Necessity: Processing required to fulfil the contract between you and 3star888, including operating your account, processing transactions, and delivering the services described in our Terms & Conditions.
Legal Obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, international sanctions screening, and other legal obligations applicable to our licensing framework.
Legitimate Interests: Processing necessary for3star888's legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gambling compliance — provided such interests are not overridden by your rights and interests.
Consent: Where we rely on your consent for a specific purpose (e.g., sending you promotional communications), you have the right to withdraw that consent at any time by contacting Customer Support or updating your account preferences.

6

How We Use Your Personal Data

3star888 uses your Personal Data for the following specific purposes:

To register and maintain your account, verify your identity and age (21+ requirement), and administer your profile settings.
To process your deposits and withdrawal requests through supported Malaysian payment methods, including Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX.
To verify compliance with our Terms & Conditions, including eligibility restrictions and responsible gambling limits.
To detect, investigate, and prevent fraudulent activity, money laundering, and other forms of abuse or prohibited conduct on the platform.
To operate our responsible gambling programme, including monitoring usage patterns for signs of problem gambling and administering self-exclusion and limit-setting requests.
To communicate with you regarding your account, including transaction confirmations, security alerts, and support responses.
To send you promotional communications and bonus offers, where you have given consent or where we have a legitimate interest in doing so, subject to your opt-out rights.
To analyse platform usage and improve the performance, features, and content of the 3star888 platform.
To comply with applicable legal obligations, regulatory requirements, and requests from competent authorities.

3star888 does not use your Personal Data to make fully automated decisions that produce significant legal effects without human oversight. Where automated processing is used in fraud or risk assessments, a manual review process is available upon request.

7

Data Sharing & Disclosure

3star888 does not sell your Personal Data to third parties. We may share your data in the following limited and controlled circumstances:

Payment Processors: Your financial data is shared with the payment service providers necessary to execute your deposit and withdrawal transactions. These include FPX, DuitNow, and e-wallet platforms. Each processor is subject to contractual data protection obligations.
KYC Verification Partners: Identity and age verification data may be shared with regulated third-party KYC service providers to fulfil our legal compliance obligations. These providers process data under strict contractual and regulatory controls.
Technology Service Providers: Data may be shared with third-party providers that supply hosting, analytics, security monitoring, or customer support infrastructure, strictly on a data-processor basis and under binding data processing agreements.
Legal and Regulatory Authorities: Where required by applicable law, court order, or regulatory direction from a competent authority, 3star888 may disclose your Personal Data. We will notify you of any such disclosure where legally permitted to do so.
Business Transfers: In the event of a merger, acquisition, or sale of substantially all of3star888's assets, your Personal Data may be transferred to the successor entity, subject to the same protections described in this Policy.

8

Data Retention

3star888 retains your Personal Data for as long as is necessary to fulfil the purposes described in this Policy or as required by applicable legal obligations. The following general retention periods apply:

Account and Identity Data: Retained for the duration of your account relationship with 3star888 and for a minimum of five (5) years following account closure, to meet AML and KYC record-keeping obligations.
Transaction Records: Financial transaction records are retained for a minimum of seven (7) years, consistent with standard financial compliance requirements.
Communications Data: Customer support correspondence and live chat records are retained for up to three (3) years from the date of the last interaction, for dispute resolution purposes.
Marketing Data: Marketing consent records and communication logs are retained for the duration of your consent period and for three (3) years thereafter, for evidence purposes.
Technical Logs: Server logs and session data are typically retained for ninety (90) days, unless extended retention is required for a security or fraud investigation.

Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with our data destruction procedures.

9

Security Measures

3star888 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, disclosure, or destruction. These measures include, but are not limited to:

256-bit SSL/TLS encryption for all data transmitted between your device and the3star888 platform.
Encrypted storage of sensitive Personal Data, including financial account details and identity documents, at rest.
Two-factor authentication (2FA) options for account login, providing an additional layer of security for players.
Restricted internal access to Personal Data on a strict need-to-know basis, with access logs maintained for audit purposes.
Regular security audits and penetration testing conducted by qualified third-party security specialists.
A formal incident response plan covering data breach detection, containment, notification, and remediation procedures.

Your Responsibility: You are responsible for maintaining the confidentiality of your account password and login credentials. 3star888 will never ask for your password via email, live chat, or phone. Please notify us immediately if you suspect your account has been accessed without your authorisation.

10

Cookies & Tracking Technologies

The 3star888 platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure user experience. The following categories of cookies may be used:

10.1 Strictly Necessary Cookies

These cookies are essential for the platform to function correctly and cannot be disabled. They include session cookies that maintain your logged-in state, security cookies that help detect fraudulent activity, and load-balancing cookies that ensure platform stability.

10.2 Performance & Analytics Cookies

These cookies collect anonymised data about how users interact with the platform — such as pages visited, time spent, and error messages encountered. This information helps3star888 improve platform performance and user experience. These cookies require your consent.

10.3 Functional Cookies

Functional cookies remember your preferences — such as your preferred language, game display settings, and responsible gambling limit configurations — to personalise your experience across sessions.

10.4 Managing Cookies

You may manage or withdraw your consent to non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may impair the functionality of some features on the platform. For detailed cookie management instructions, refer to your browser's help documentation.

11

Your Rights as a Data Subject

Subject to applicable law and any overiding legal retention obligations, you have the following rights in relation to your Personal Data held by 3star888:

Right of Access

You may request a copy of the Personal Data we hold about you. We will respond to verified access requests within 30 days.

Right to Rectification

If any of your Personal Data held by us is inaccurate or incomplete, you may request correction. Many details can be updated directly from your account settings.

Right to Erasure

You may request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while a query or complaint is being investigated.

Right to Data Portability

Where processing is based on your consent or contractual necessity, you may request a structured machine-readable copy of your Personal Data to transfer to another service.

Right to Object

You may object to processing carried out on the basis of our legitimate interests, including direct marketing. We will stop that processing unless we can demonstrate compelling grounds.

To exercise any of the above rights, please contact our Customer Support team via live chat or email at [email protected]. We may require verification of your identity before processing your request to protect against unauthorised access to account data.

12

Minors & Age Policy

The 3star888 platform is strictly intended for persons aged 21 years and above. We do not knowingly collect or process Personal Data from individuals under the age of 21. Age verification is conducted at registration and may be required again before any withdrawal is processed.

If 3star888 becomes aware that Personal Data has been collected from a person under 21 years of age, we will take immediate steps to close the associated account, forfeit any related balances, and delete the collected data in accordance with our data retention procedures. If you believe that a minor may have registered an account on our platform, please contact Customer Support immediately.

21+ Age Requirement: Gambling is restricted to adults aged 21 and above only. This is a strict eligibility requirement and is non-negotiable. Play responsibly.

13

International Data Transfers

3star888 operates on an international basis and your Personal Data may be processed in, or transferred to, countries outside of Malaysia where our servers, service providers, or operational infrastructure are located. These jurisdictions may not have data protection laws equivalent to those in your home country.

Where such transfers occur, 3star888 implements appropriate safeguards to ensure your data remains protected to a standard consistent with the principles set out in this Policy. These safeguards include contractual data processing agreements with all third-party processors to whom data is transferred.

14

Third-Party Links & Services

The 3star888 platform may contain references to third-party payment providers and service integrations as part of the deposit and withdrawal process. These third parties operate their own privacy policies and 3star888 is not responsible for the data practices of any external entity once you leave our platform.

We encourage you to review the privacy policies of any third-party services you use in connection with your 3star888 account, including the privacy policies of payment providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX.

15

Policy Amendments

3star888 reserves the right to update, modify, or replace this Privacy Policy at any time. Material changes to the Policy will be communicated to registered users via email notification or a prominent notice on the platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.

Your continued use of the 3star888 platform following the publication of any amendments constitutes your acceptance of the revised Privacy Policy. If you disagree with the revised Policy, please discontinue use of the platform and contact Customer Support to discuss account closure.

16

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, the processing of your Personal Data, or the exercise of your rights as a data subject, please contact 3star888's Customer Support team through the following channels:

Live Chat: Available 24 hours a day, 7 days a week, via the chat icon located at the bottom-right of every page on the 3star888 platform. This is the fastest way to reach us for privacy-related requests.
Email: [email protected] — please include "Privacy Request" in the subject line for prioritised handling. We aim to respond to all data subject requests within 30 calendar days.
Postal & Operational Queries: For formal legal correspondence or regulatory enquiries relating to 3star888's data processing activities, please contact us in writing via our Customer Support team who will direct your correspondence to the appropriate department.

This Privacy Policy was last reviewed and updated on 1 January 2026. The most current version will always be available at https://3star888.cam/privacy-policy. We encourage you to review this Policy periodically for any updates.